Covid-19 Update

Safely Re-opening Stores

We are taking the necessary steps to open our stores and services safely and at a steady pace to ensure the safety of our customers and staff. From opening stores with temporary hours to curbside pick-up, we are working to make more services available to you as the COVID-19 situation allows.

Please check back here to see where we are opening more stores and services near you as the situation evolves. Henrys.com remains available to ship directly to your door.

See below for the listing of open stores, hours and the steps we are taking to ensure safe interactions in our stores. Thanks for your understanding — we are all in this together.

Please note we will be limiting the number of people in the store at one time. For your convenience, we are also taking appointments for in-store service. Please call to make your appointment during operating hours at least 24 hours in advance.

In-store photofinishing is currently unavailable. Please see henrysphotocentre.com to print your photos.

Curbside Pick-Up

For your comfort and convenience, Henry's is now offering curbside pick-up at our store locations. Reserve your items at henrys.com or call the store directly. Once you've received confirmation of your reservation, simply call the store when you arrive outside.

Henrys.com is open 24/7 to serve you as well.

In-store Health & Safety Measures

As we as a country and company begin to loosen restrictions and open up more services and stores, we are taking many steps to ensure the safety of you and our staff.

The health of our customers and employees is our top priority. We have implemented the following measures to keep you safe when shopping with us:

• Limited number of customers in store at a time (dependant on store and restrictions needed)
• Appropriate social distancing
• Sanitizers located at each work station and available for customers' use
• Rigorous cleaning and sanitation protocols with increased frequency
• Staff wearing PPE masks when serving you
• Clearly marked areas for customers and spacing our work stations and cash stations to maximize social distancing
• Ensuring staff sanitize work areas and hands between customers and on a regular frequency
• Demo product units wiped down and sanitized after each use
• Trade in products are sanitized prior to each assessment, product returns will be sanitized and quarantined
• Our washrooms will be closed to the public during this time

If you plan on visiting us in one of our stores that are open and you feel sick or are experiencing the symptoms of the COVID-19 virus, please stay home and shop online (www.henrys.com) or visit us when you are better. In order to get through this, we all need to do our part. We will be happy to serve you either online or when you are better - we are all in this together.

Please note that during this time in-store photofinishing kiosks will not be operational however you can still place your order online at www.henrysphotocentre.com and have it shipped directly to your door.

Also, as always, henrys.com is open to serve you and ships directly to your door.

Thank you for your understanding, we will get through this together as a creative community.

- The Henry's Team

Shipping Due To COVID-19

To ensure the safety of our distribution centre teams, we've implemented social distancing guidelines which may cause a slight delay to order shipments.

We know you're excited to receive your new item(s) and we appreciate your patience and support as we take extra care to process your order.

COVID-19 Response

To our valued customers,

In order to help to reduce the spread of COVID-19, practice social distancing and protect our employees and customers, we made the difficult decision to temporarily close our locations across Canada. We are working under the guidance of government organizations and health authorities to determine when we can re-open our store locations. We continue to monitor the situation closely. We are now taking the steps to open up services and stores throughout the country. Please check back here to see where we are opening.

During this period, our online business remains open 24 hours a day. Henrys.com carries the full assortment of our photo, video and creator gear, and our customer service representatives are ready to assist you by phone or email.

For over 100 years, Henry's has been proud to support photographers, videographers and content creators. As we navigate these uncertain times together, we will remain focused on doing just that. Please stay in touch and feel free to reach out to us on our social channels. It's important to stay connected and we would love to hear from you.

We are all in this together and we look forward to serving you.

- The Henry's Team