Home > Henrys & COVID-19
Shop With Confidence
Evolving the Henry's shopping experience to get you what you need
- Shop online for delivery to your door
- Reserve & pick up
- Shop in stores safely & confidently
Shop Online for Delivery to Your Door
Get What You Need Without Leaving Home
Browse, compare and shop online from any computer, phone or tablet without leaving the comfort of your home. Need help? Henry's customer service team is available to answer any of your questions via on-site chat. Orders over $99 ship for free!
Learn more about Free ShippingReserve & Pick-up
Get What You Need Faster While Minimizing Contact
Find the items you want on henrys.com and reserve them for pick-up at your local Henry's store. We're providing a safe environment in our stores to ensure you can visit our store safely and confidently.
Find out more about Reserve & Pickup
Curbside Pick-up
For your comfort and convenience, Henry's is now offering curbside pick-up at our store locations. Reserve your items at henrys.com or call the store directly. Once you've received confirmation of your reservation, simply call the store when you arrive outside.
Shop in Stores Safely & Confidently
Get Dedicated Assistance from Staff
To maintain the safest possible environment for our customers and staff, we will be limiting the number of people in the store at one time. For your convenience, we are taking appointments for in-store service. Please call to make your appointment during operating hours at least 24 hours in advance.
Get the help you need safely
The health of our customers and employees is our top priority. We've made changes to our stores to ensure that your experience is safe and seamless, including implementing clearly marked areas for customers and spacing work stations to maximize social distancing. We are also limiting the number of customers in store at a time. In addition:
- Sanitizers will be located at each work station and available for customers' use
- Rigorous cleaning and sanitation protocols with increased frequency
- Staff will be wearing PPE masks when serving you
- Ensuring staff sanitize work areas and hands between customers and on a regular frequency
- Demo product units wiped down and sanitized after each use
- Trade in products are sanitized prior to each assessment, product returns will be sanitized and quarantined
- Our washrooms will be closed to the public during this time
Please note that due to local by-laws, a mask covering your nose and mouth may be required in order to enter some locations.
Returns & Exchanges
Previously purchased items can be returned or exchanged easily at Henry's. Staff will safely accept the item and help you find a replacement.
Purchases made online can be shipped to Henry's by mail for return. Please contact Henry's by email for instructions on how to return your purchase.
Repairs
Drop off your camera for repair at any Henry's store location. Repairs will be processed on a first-come, first-served basis as repair facilities reopen.
