Skip to Content

Home > Terms Of Use

Terms of Use

Welcome to Henry's online store (called "Henry's.com", "Henry's.ca", "Henry's", "the Henry's website"). The services offered on this site are done so by Henry's, a division of Cranbrook Glen Enterprises and it's affiliates. Use of the website is subject to the following terms and conditions. By using or shopping on the site, you agree to all of the conditions stated and any related conditions, policies and guidelines.

In the event of improper use of the website, Henry's reserves the right to cancel your account(s) and to restrict your access to any part or all of the site at any time, without prior warning, and at Henry's sole discretion.

Henry's reserves the right to edit, modify or discontinue using any part of the site at any time.


eNewsletters and Electronic Communication

By visiting the Henry's site, emailing us, or subscribing to receive eNewsletters from Henry's, you agree that Henry's has permission to communicate with you, and that these communications meet any requirements that need to be in writing.


Your Privacy

Henry's customer information is kept in the strictest of confidence. For our full Privacy policy, please visit our Privacy Policy page.


Social Content

Customer's and visitors to the Henry's site have the ability to enter comments and product reviews if they have registered a user account on the site. Any submitted content must not include anything illegal or that other viewers may find offensive. Content will be monitored and will only be posted to the site after having been approved by an authorized Henry's employee. Henry's reserves the right to reject any content not deemed suitable for the site. By posting comments on the site, you consent to allow Henry's to reuse said content in any form of media at any time, and to modify or adapt said content, without requiring further consent.

Curated Content

We love your post and know others will benefit from seeing it on our website. As you consider allowing us to publish your post, we want to make sure you know how we intend to use it.

You can provide your permission for Cranbrook Glen Enterprises Limited o/a Henry's ("Henry's") to use your image, video or other content by replying to our Instagram or Twitter post with #bokeh. By providing your permission, you represent and warrant that you can grant such permission, including without limitation that you own the content and that there are no other entities with ownership claims to it in whole or in part. Your further represent and warrant that any and all consents and/or permissions required for you to make the post and grant permission for re-posting thereof have been obtained by you. You grant Henry's a non-exclusive and non-revocable commercial right to reproduce the content, in whole or in part, and in any form (including, but not limited to, video, internet posting, reproduction, display, email, publication, and distribution), either through our own services or services provided by third parties, throughout the world in any medium now known or later developed and without restriction or limitation. You agree that your content may be used by Henry's either alone or in conjunction with sketches, cartoons, captions, films, art work, textural matter or other photographs. While Henry's will make commercially reasonable efforts to give you credit for your content and provide a link back to your Facebook, Instagram or Twitter account when and as applicable, you agree that such credit is not mandatory and your permission for us to use your content is not contingent upon such credit being given.

You waive any right to inspect and/or approve the finished work incorporating the content or the advertising copy that may be used in connection therewith or the use of which said finished work may be applied. Further, you waive any claims to royalties with regards to your content or our finished work.

Last, you agree that if any provision, or any portion of any provision, contained herein is determined to be invalid under any statute or rule of law, then it shall, to that extent alone, be deemed omitted, and the remainder of this Content Use Agreement shall remain in full force and effect. This Content Use Agreement shall be governed by the laws of the province of Ontario and the country of Canada.

If you don't agree to these terms, we completely understand and no further action is required.

Thanks again and please email us at info@henrys.com if you have any questions.


Site Content

Henry's attempts to ensure that all site content is accurate at all times, but cannot be held responsible for any content that may contain errors, is inaccurate or is incomplete in any way. If you spot an error, please let us know and we will verify and rectify the information where necessary. If you purchase a product that was not as it was described, you are welcome to return the product for a refund. Please see our Returns/Exchange policy page for more information.

Ratings & Reviews, Questions & Answers

These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Cranbrook Glen Enterprises Limited o/a Henry's ("Henry's").

By submitting any content to Henry's, you represent and warrant that:

  • You are the sole author and owner of the intellectual property rights in the content;
  • All "moral rights" that you may have in such content have been voluntarily waived by you;
  • All content that you post is accurate;
  • You are at least 18 years old;
  • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

You further agree and warrant that you may not submit any content:

  • That is known by you to be false, inaccurate or misleading;
  • That infringes or otherwise violates any third party's copyright, patent, trademark, trade secret or other intellectual or other proprietary rights, or rights of publicity or privacy;
  • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
  • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
  • For which you were compensated or granted any consideration by any third party;
  • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
  • That contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold Henry's (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

For any content that you submit, you grant Henry's a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at Henry's' sole discretion. Henry's reserves the right to change, condense, withhold publication, remove or delete any content on its website that it deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. Henry's does not guarantee that you will have any recourse through Henry's and/or its agents, subsidiaries, joint ventures, and third-party service providers, including but not limited to Bazaarvoice, Inc., to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Henry's reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Henry's, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Henry's, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees. However, any personal or confidential information received by Henry's will be handled in accordance with its Privacy Policy.


Henry's Photo Centre Copyright and Print Policy

Henry's, a division of Cranbrook Glen Enterprises, is committed to maintaining a best in class customer experience. In accordance with the Henry's Photo Centre's Copyright Policy, Henry's will not print any prohibited content without the proper authorizations and permissions respecting any order containing a copyrighted photo or a photo that appears to have been taken by a professional photographer or portrait studio.

The Henry's Photo Centre will not reproduce, develop, print or distribute images displaying any of the following types of content:

  1. Violent, offensive or pornographic material
  2. Depicts minors under the age of eighteen (18) in sexual conduct or abuse
  3. Any material prohibited by law or violates the rights of others
  4. Any other material that the Henry's Photo Centre deems inappropriate

For more information, please contact photocentre@henrys.com


Contact Us

For more information, questions, or further details on our policies and conditions, please contact us at info@henrys.com or call toll-free 1 - 800 - 461 - 7960.

loading
Back top top Skip to Navigation