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Customer Care

To our wonderful Henry's customers – please note that due to the extremely high volume of orders that we are receiving at this time of year our shipment times can be potentially longer than usual. We are addressing this by hiring extra help, being open more hours in our distribution centre and putting more resources working on getting you your gear faster. We apologize on any inconvenience.

Please note that used gear purchased on may require longer shipping times. In some cases, these items need to be returned to our distribution warehouse from a Henry's store location. Once it arrives at our warehouse, we double check the item to ensure its quality before shipping it to you.

– The Henry's Team

We want you to enjoy shopping with Henry's and we care about what you think of us. We aim to provide a great experience every time you visit and we will go the extra mile to earn your business. We mean it. Below is our contact information.

800.461.7960, Option 1
Mon-Fri: 9:00-6:00 EST

Henry's Head Office:
119 Church Street
Toronto, Ontario
M5C 2G5, Canada

Commercial Sales

800.461.7960, Option 2
Mon-Fri: 9:00-6:00 EST


Photo Centre

Please contact your local store or email

Learning Lab

As Henry’s transitions the Learning Lab to our new format, please visit the Henry's Events & In-store Seminars listings
or contact your local store.


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