Reserve & Pick-up

Why Reserve Online?

It's Free & Easy - Our simple online process lets you reserve quickly and avoid shipping costs.
Guaranteed Product Availability - No surprises at the store! Your product will be ready for you when you arrive.
Enjoy Immediately - Get the convenience of online shopping, without the wait.

How It Works

Step 1

Select items to reserve while you're browsing, or while you're in your Cart, just click on the "Reserve In Store" button.

Step 2

Select the store you'd like to pick up from.

Step 3

Enter the contact information of the person picking up the item (The item will be reserved under their name).

Step 4

In about two hours (during regular store hours), you'll receive an email confirmation notice. Print it out or load it to your smartphone.

Step 5

Go to the store and head to the counter.

Step 6

Show the associate the printed email or show it on your smartphone, pay for the item using cash, debit, credit or gift card, and enjoy!

Reserve Online, Pick Up In-Store FAQs

I just made a reservation. When can I pick it up?

When you order is ready for pickup and you receive a Reserve and Pick Up Notification email, head to the store you selected and proceed to the counter.

Your item(s) will be ready for you to pick up and pay for, and will be reserved under your name.

What should I do when I go to pick up my order at the store?

Within 24 hours of receiving your Reserve and Pick Up Notification email, head to the store you selected and proceed to the counter.

Your item(s) will be ready for you to pick up and pay for, and will be reserved under your name.

When do I pay for my order?

When picking up your order at the store, you may pay using cash, debit, credit or gift card.

How do I cancel a Reservation?

If you wish to cancel your reservation, please contact the store at which you've made your reservation and speak with a member of the Henry's team. Please find our store locator here.

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