Home > Henry's Extended Life Plan
Extend the life of your new or used gear, and leave the worrying to us. An extended life plan can pay for itself after 1 repair! Our plan includes:
H.E.L.P. adds benefits from the date of purchase, plus adds years of coverage to the manufacturer's warranty.
H.E.L.P. extends the manufacturer's warranty, instead of replacing it like other retailers.
For General Inquiries please contact your local Henry's or Lozeau retail location. Click here to find a location near you.
Bring it to the nearest Henry's location or take it directly to an Authorized Service Centre. To find the nearest Authorized Service Centre, consult the product manufacturer's website. All repairs taken directly to an Authorized Service Centre must be pre-authorized by Henry's Service Department.
Bring your equipment to the nearest Authorized Service Centre. To find the nearest Authorized Service Centre, consult the product manufacturer's website. In some cases, particularly if you are outside of Canada or the United States an estimate has to be obtained and e-mailed to customerservice@henrys.com for approval prior to any work commencing. Once approval has been given and proof of payment provided, a reimbursement will follow via credit card.
A copy of your original bill of sale is all you need for coverage.
Henry's Extended Life Plan does not cover regular maintenance and cleaning. Refer to owner's manual for recommended procedures.
Henry's Extended Life Plan will not cover the cost of repairing your product under these circumstances, but if your unit is sent in for a repair through Henry's, you will receive a 20% discount off the cost of the repair.
Please contact your local Henry's or Lozeau retail location. Click here to find a location near you.
Henry's Inc. ("Henry's") agrees with the owner of the new product stated on the purchaser's invoice to extend the Manufacturer's Warranty on the same terms and conditions, for a period of two (2) or three (3) years, subject to a maximum aggregate term of ten (10) years, upon the conditions listed below. Henry's agrees with the owner of the used product on the purchaser's invoice to extend the Henry's Used Warranty for a period of two (2) or three (3) years, upon the conditions listed below. You, the owner of a new or used product (the "Owner") agree that:
Along with the wording of the Manufacturer's Warranty, the following conditions will apply:
This agreement sets forth the entire contract between parties and no representation, promise or condition not set out herein shall be part of this agreement. This agreement shall be governed in accordance with the laws of the province of Ontario and the laws of Canada applicable therein. This extended service plan is provided by Henry's Inc.