Customer Care

To our wonderful Henry's customers – please note that due to the extremely high volume of orders that we are receiving at this time of year our shipment times can be potentially longer than usual. We are addressing this by hiring extra help, being open more hours in our distribution centre and putting more resources working on getting you your gear faster. We apologize on any inconvenience.

Please note that used gear purchased on Henrys.com may require longer shipping times. In some cases, these items need to be returned to our distribution warehouse from a Henry's store location. Once it arrives at our warehouse, we double check the item to ensure its quality before shipping it to you.

– The Henry's Team