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Customer Care
Need Help? Questions about your order?
If you need assistance while placing an order or have any questions, please reach out to us! We're eager to help with qualified knowledge of everything photography!
Contact Us by Phone
If you have any questions, require information or would like to speak to a salesperson, please call our Canadian Customer Service team at:
Toll-free: 1 - 800 - 461 - 7960
Canadian Call Centre Hours
Monday - Friday: 9:00am - 6:00pm EST
For calls outside of our Call Centre Hours, please leave a voice mail and we will return your call as soon as possible.
Contact Us by Email
Email: info@henrys.com
Sponsorship / Charitable Donation Requests: sponsorship@henrys.com
Contact Us by Mail
Henry's Camera
119 Church Street
Toronto, Ontario
M5C 2G5
Canada
Contact Us by Fax
Fax (Local): 416 - 868 - 4951
Toll-free: 1 - 800 - 645 - 6431
Henry's Store Locations
See our Store Locator to find a Henry’s near you. We have locations in Ontario, Manitoba, and Nova Scotia.
Henry's Rentals
As of May 29th, 2017, Henry's no longer offers rental products as a service. Find out more.
Henry's Learning Lab
For more information on Henry's Learning Lab visit www.learninglab.ca or contact your local store. For a list of all Henry's Learning Lab locations please click here.
Online Photo Printing - Technical Support
Technical Support - Using the website, uploading photos, creating gifts, placing an order and other technical questions. Please call 1-877-500-7875, email or use Live Help.
Online and In-Store Photo Printing - Order Information
Product inquiries, pricing, billing and order information
Call your local store for details. See our Store Locator to find a Henry's near you.
Video Transfers, Passport Photos and Image Recovery
Product inquiries, pricing and order information
Call your local store for details. See our Store Locator to find a Henry's near you.
Website Help
Lost / Forgot Password
If you are having difficulties remembering your password, click here or click the "Forgot your password?" link on the account log in page, enter your email address where required, and a new password will be sent to you. For security, you should change the password to your account as soon as you log in.
Edit Your Account
Log in to your account using the email address and password you entered when first creating your account. Once you're logged in, you will be able to update your shipping/billing address, contact information, check your order status, view your Wish List and more.
Email Newsletter Signup
Want to be notified of the latest gear, the coolest products, sales, promotions and in-store events? Sign up for Henry's eNewsletter at http://www.henrys.com/Subscribe
If you need to change the email address that we send eNewsletters to, let us know by emailing us at info@henrys.com.
If, for any reason, you decide you no longer wish to receive Henry's eNewsletter, an "unsubscribe" link can be found at the bottom of every eNewsletter that we send out. Click the link and you will automatically be removed from our emailing list. You can also email us at info@henrys.com. Should you ever wish to re-subscribe, let us know and we will be more than happy to let you know about new products.
